Hotel services

All rooms are designed with care and attention to details providing maximum comfort during every individual or business trip. Guests can conveniently work directly from the hotel or have a pleasant rest after a long day.


Room Service

Room Service is available at any time of the day or night for every Crown Hotel guest.

Olivetto restaurant chef and our team have developed a new concept of Room Service Menu: we have added new items to the menu, revised the serving of many dishes and completely revamped the bar list.

Any dish or drink can be ordered at no extra charge.

Order Room Service


Spa & Beauty

For our dear guests, additional services are available in room:

  • ● Body and face services: manual and aesthetic care
  • ● Services of a hairdresser, stylist and makeup artist
  • ● Nail services: manicure and pedicure
  • ● Fitness trainer: training in the hotel fitness center or outdoors
Book Spa & Beauty services


Pillow menu

Every Crown Hotel guest has the opportunity to influence their sleep quality and overall well-being ー we offer a pillow menu with different fillings for better stay at our hotel:

  • ● Down-feather 15%
  • ● Down-feather 85%
  • ● Buckwheat pillow with a camel wool
  • ● Orthopedic pillow with memory foam
  • ● Throw blanket
Choose your pillow


Accommodation with pets

Pets are welcomed at Crown Hotel, however, upon check-in, guests with pets make a mandatory deposit of 5,000 rubles.

Please note that pets are allowed at the hotel if you pay for additional cleaning*, as well as subject to the internal rules of the hotel:

  • ● the weight of the pet must be no more than 8 kg;

  • ● moving a pet in public areas is possible only in a proper carrier;

  • ● The Restaurant, Lobby Bar and Gym area are closed to pets.

    The cost of paying for additional cleaning is 2000 rubles per day

    Plan a pet-friendly stay

Dry Cleaning


An iron and ironing board is available in every hotel room.

Extended laundry services are also available for the guests, including Express services.

Order laundry services



Guests with a private car can use the underground guarded parking.

The cost of a parking space (for one vehicle):

  • ● 2 500 rubles per day
  • ● 3 500 rubles on holidays, as well as during forums

The number of parking spaces is limited, pre-booking is required.
The entrance to the parking lot has a height limit of 2.3 m.

Book a parking space



The organization of a transfer to the airport, to the train station with a meeting of the long-awaited guest, as well as a transfer to famous places of the Northern capital will help to save time and effort.

  • Transfer Hotel — Airport
  • Mercedes-Benz E-class — 3500 rub.
  • BMW 7 / Mercedes-Benz S-class — 5500 rub.
  • Minibus (up to 6 seats) — 9300 rub.
Book a transfer

Spa Etiquette
  • Arriving at The Spa
    Please arrive at The Spa 15 minutes prior to your scheduled treatment and enjoy the calm and serenity of The Spa atmosphere. Arriving late makes it necessary to curtail the time for your treatment.
  • Mobile Phones
    Kindly refrain from using your mobile phone in The Spa premises. Please keep your mobile phone on silent mode at all times.
  • Valuables
    We provide a secure place for your personal items inside The Spa complex. However, we do not accept liability for loss or damage. We recommend valuable items are stored inside the safe located in your hotel room/suite.
  • Health Matters
    Please communicate health conditions such as high blood pressure and allergies, as well as pregnancy or any health-related concerns you may have when making your appointment. We do not recommend the consumption of alcohol before or directly after spa treatments or before using any facilities in the Spa and Health Club.
  • Children
    The minimum age for entry to The Spa, The Health Club and the hydrothermal facilities is 16 years of age. Children under the age of 16 may use the hotel pool if they are accompanied by a parent/adult.
  • Safety
    The max depth of the pool is 1.60 m. There is no lifeguard at the pool. Children may only use the pool if accompanied by an adult or parent/guardian.
  • Smoking
    Kindly note that you are not allowed to smoke in The Spa, The Health Club or sauna area.

Что о нас говорят?